Patient Access & Front Desk Advocate

Intuitive Health; Hilton Head Island (SC); On-site; USD 22,000 - 30,000; Full time

Job summary

Intuitive Health is seeking a Customer Access / Front Office Associate to welcome and register patients, verify insurance, collect payments, and support smooth patient flow in a fast-paced healthcare setting. This on-site role emphasizes excellent customer service, accurate recordkeeping, and teamwork with clinical staff.

Weekend and some evening shifts may be required. The ideal candidate will have a high school diploma or GED, basic computer skills, and the ability to multitask in a busy

Qualifications

• Greet patients and visitors professionally and courteously.
• Register new patients and update demographic, insurance, and billing data.
• Verify insurance eligibility and collect copays and payments.
• Maintain patient confidentiality and HIPAA compliance.

Responsibilities

• Greet patients and visitors in a courteous, professional manner.
• Register new patients and update demographics and insurance details.
• Verify eligibility and collect copays and payments per guidelines.
• Assist with patient flow and communicate delays to staff and patients.
• Answer phones and route calls; provide basic information.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Computer literacy

Education

High School Diploma or GED

Job description

Intuitive Health is seeking a Customer Access / Front Office Associate to welcome and register patients, verify insurance, collect payments, and support smooth patient flow in a fast-paced healthcare setting. This on-site role emphasizes excellent customer service, accurate recordkeeping, and teamwork with clinical staff.

Weekend and some evening shifts may be required. The ideal candidate will have a high school diploma or GED, basic computer skills, and the ability to multitask in a busy