Patient Access Flex Specialist

Mountain Region Support; Boulder (CO); On-site; USD 29,000 - 45,000; Full time

Job summary

Mountain Region Support is seeking a Patient Access Flex Representative to support multiple facility Patient Access departments on-site, covering open shifts and maintaining a welcoming, compassionate approach for patients and families.

You will perform pre-admitting, admitting, registering, routing patients, answering phones, and serving as a liaison between patients, physicians, and departments, while verifying demographics and insurance information and collecting payments.

Qualifications

• Requires High School diploma or GED.
• Preferred: 1 year of patient scheduling or patient access experience.
• Healthcare office experience and knowledge of CPT/ICD-9 codes are a plus.

Responsibilities

• Support multiple facility Patient Access departments on-site by covering open shifts.
• Perform pre-admitting, admitting, registering, routing patients, answering phones, and directing information requests.
• Verify patient demographics and insurance information; explain requirements and collect payments.
• Maintain paperwork flow and act as a liaison between patients, physicians, and departments.
• Document electronically with accurate account information and timely updates.
• Maintain patient/employee confidentiality.

Skills

Customer service

Attention to detail

Flexibility

Time management

Communication

Education

High School Diploma/G.E.D.

Tools

CPT/ICD-9 codes

Job description

Mountain Region Support is seeking a Patient Access Flex Representative to support multiple facility Patient Access departments on-site, covering open shifts and maintaining a welcoming, compassionate approach for patients and families.

You will perform pre-admitting, admitting, registering, routing patients, answering phones, and serving as a liaison between patients, physicians, and departments, while verifying demographics and insurance information and collecting payments.