Patient Access & Financial Services Specialist

1103 Team Member Services; Florida; On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

PT0 from Day One (PTO)

403-B Retirement Plan

Parental Leave

Career Development

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Columbus, NC is seeking a Patient Access Specialist to perform Medicare compliance reviews, estimate patient financial responsibility, and collect payments or arrange payment plans. You will coordinate with utilization management for pre-authorization and ensure patients have the necessary information for services.

The role requires strong attention to detail, experience in revenue cycle, and excellent customer service.

Qualifications

• Associate degree preferred
• High school diploma required
• 1+ year customer service in healthcare
• 1+ year revenue cycle experience preferred
• Bilingual English/Spanish preferred

Responsibilities

• Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed.
• Creates accurate estimates for patient financial responsibility and collects payments or sets up payment plans.
• Coordinates with utilization management for pre-authorization issues and ensures patients have necessary information.

Skills

Mature judgement

Microsoft Office

Documentation

Multi-tasking

Professional communication

HIPAA knowledge

Bilingual English/Spanish

Education

Associate degree

High school diploma

Tools

EMR system

Billing software

Job description

AdventHealth in Columbus, NC is seeking a Patient Access Specialist to perform Medicare compliance reviews, estimate patient financial responsibility, and collect payments or arrange payment plans. You will coordinate with utilization management for pre-authorization and ensure patients have the necessary information for services.

The role requires strong attention to detail, experience in revenue cycle, and excellent customer service.