Patient Access & Financial Clearance Specialist

Allegheny Clinic; Pittsburgh (Allegheny County); On-site; USD 38,000 - 52,000; Full time

Job summary

Allegheny Health Network in Pittsburgh seeks a Patient Access representative to manage scheduling, preregistration, financial clearance, and collection activities. You will verify demographics, verify benefits, and determine COB/order details to ensure accurate bill submission.

The role involves communicating financial responsibilities to patients and guarantors while upholding HIPAA and privacy guidelines. A high school diploma and strong customer service are essential.

Qualifications

• Minimum high school diploma or GED.
• One year of related experience in medical or customer service settings.
• Experience with insurance verifications and medical terminology preferred.

Responsibilities

• Performs scheduling, preregistration, and data validation for demographics and benefits.
• Verifies insurance information and authorization/referral requirements.
• Calculates patient financial responsibilities and conducts post-payment processes.
• Delivers positive patient experience and maintains relationships with stakeholders.
• Focuses on productivity and suggests improvements.
• Complies with organizational policies and trainings.
• Performs other duties as assigned.

Skills

Customer service

Communication

Phone etiquette

Education

High school diploma or GED

Tools

PC software proficiency

Job description

Allegheny Health Network in Pittsburgh seeks a Patient Access representative to manage scheduling, preregistration, financial clearance, and collection activities. You will verify demographics, verify benefits, and determine COB/order details to ensure accurate bill submission.

The role involves communicating financial responsibilities to patients and guarantors while upholding HIPAA and privacy guidelines. A high school diploma and strong customer service are essential.