Patient Access & Financial Clearance Specialist

Providence; Lubbock (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Providence is seeking a Patient Access Representative to assist patients during on-site registration and arrival, handling demographic and insurance data, and collecting patient liability at service time. You will also perform financial clearance on scheduled accounts, ensuring accuracy and regulatory compliance in a friendly, professional manner.

Join Providence's Revenue Cycle Business Services culture, focused on patient-centered care, teamwork, and adherence to policies.

Qualifications

• Associate's degree in Healthcare or Business Administration.
• 3 years experience in Patient Access or business office setting.
• Experience with insurance eligibility systems.
• 3 years utilization of medical terminology in job setting.
• Knowledge of CPT and ICD coding and medical terminology.
• Basic knowledge of insurance and managed care payors, Medicare Secondary Payor, EMTALA and ABN.

Responsibilities

• Assist patients during on-site registration and arrival for scheduled and unscheduled visits.
• Collect accurate demographic information and insurance information from patients.
• Collect patient liability (if known) at the time of service.
• Perform financial clearance functions on assigned scheduled accounts.
• Greet patients professionally and provide friendly, respectful service while ensuring compliance and timely documentation.

Skills

Medical terminology

Insurance eligibility systems

CPT & ICD coding

Regulatory compliance

Education

Associate's Degree in Healthcare or Business Administration

Tools

Epic Applications

Job description

Providence is seeking a Patient Access Representative to assist patients during on-site registration and arrival, handling demographic and insurance data, and collecting patient liability at service time. You will also perform financial clearance on scheduled accounts, ensuring accuracy and regulatory compliance in a friendly, professional manner.

Join Providence's Revenue Cycle Business Services culture, focused on patient-centered care, teamwork, and adherence to policies.