On-Site Patient Access Specialist: Registration & Billing

Providence; Lubbock (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Providence Covenant Medical Group is seeking an Associate Patient Access Representative to assist patients during on-site registration and arrival, collecting demographic and insurance information, and determining patient liability at the time of service.

This role also handles financial clearance for assigned accounts, provides basic customer service, and greets patients in a professional, respectful manner to promote positive encounters.

Qualifications

• Knowledge of revenue cycle structure and processes.
• Familiar with hospital information systems and related equipment.
• Ability to complete assigned functions accurately and timely.

Responsibilities

• Assist patients during on-site registration and arrival.
• Collect accurate demographic and insurance information.
• Determine patient liability at time of service.
• Perform financial clearance on assigned accounts during registration.
• Provide basic customer service and greet patients professionally.
• Support valuables collection and other client services as needed.

Skills

Revenue cycle knowledge

Hospital information systems

Complete assigned functions

Job description

Providence Covenant Medical Group is seeking an Associate Patient Access Representative to assist patients during on-site registration and arrival, collecting demographic and insurance information, and determining patient liability at the time of service.

This role also handles financial clearance for assigned accounts, provides basic customer service, and greets patients in a professional, respectful manner to promote positive encounters.