Patient Access & Financial Clearance Associate

Lowell General Hospital; Lawrence (MA); On-site; USD 28,000 - 35,000; Full time

Job summary

Tufts Medicine in Lawrence, MA is seeking a revenue cycle oriented professional to support billing, collections, and patient access duties. The role involves collecting demographic and financial information, scheduling services, and coordinating insurance verification and pre-service finances.

The position requires strong knowledge of health insurance processes, exceptional interpersonal skills, and the ability to work within a complex system.

Qualifications

• High school diploma or equivalent.
• Two years of related insurance/registration experience.
• MassHealth Certified Application Counselor (preferred).
• Bachelor’s degree (preferred).
• Three years of related experience (preferred).

Responsibilities

• Coordinate incoming referrals for consultations from physician practices, hospitals, nursing homes and other healthcare facilities.
• Verify insurance and patient responsibility; schedule and confirm appointments.
• Serve as patient liaison for financial matters throughout treatment.
• Assist with Massachusetts Medicaid applications and related programs.
• Communicate with Social Work, Billing, and Contracting to support patients.
• Document meeting minutes and steps taken on accounts.

Skills

Insurance enrollment

Financial clearance

Patient communication

Regulatory compliance

Education

High school diploma

Bachelor's degree

Job description

Tufts Medicine in Lawrence, MA is seeking a revenue cycle oriented professional to support billing, collections, and patient access duties. The role involves collecting demographic and financial information, scheduling services, and coordinating insurance verification and pre-service finances.

The position requires strong knowledge of health insurance processes, exceptional interpersonal skills, and the ability to work within a complex system.