Patient Access & Financial Care Coordinator

ChristianaCare; Newark (DE); On-site; USD 28,000 - 42,000; Full time

Job summary

ChristianaCare seeks an Access Coordinator II to support patient and physician satisfaction through proactive access activities. You will collaborate with physicians, patients, and interdepartmental staff to ensure seamless encounters and appropriate financial management of each visit.

The role requires handling registration, verification, and on-site payments, while guiding patients through insurance details and payment options. Onsite work at ChristianaCare facilities is expected.

Qualifications

• Associate degree in Business/Medical related field preferred.
• Two years' experience in a medical, financial or marketing institution preferred.
• Previous insurance or third-party experience is preferred.
• Ability to manage multiple software/websites simultaneously.
• An equivalent combination of education and experience may be substituted.

Responsibilities

• Performs daily registration/verification to manage patient encounters.
• Registers encounters to meet clinical and fiscal needs.
• Collects pre-service or point-of-service payments and addresses past due balances.
• Educates patients on financial responsibility per benefit plan.
• Coordinates care activities with insurers, care managers and physician staff.
• Maintains safety standards and reports hazards as required.

Skills

Multitasking

Education

Associate degree in Business/Medical related field

Tools

Software/Websites

Job description

ChristianaCare seeks an Access Coordinator II to support patient and physician satisfaction through proactive access activities. You will collaborate with physicians, patients, and interdepartmental staff to ensure seamless encounters and appropriate financial management of each visit.

The role requires handling registration, verification, and on-site payments, while guiding patients through insurance details and payment options. Onsite work at ChristianaCare facilities is expected.