Patient Access & Experience Specialist

Summit Hospital; Lakewood (CO); On-site; USD 38,000 - 54,000; Full time

Job summary

Summit Hospital is seeking a Patient Access Representative in Lakewood, Colorado. You will handle pre-admitting and registration tasks, verify insurance, collect payments, and support patients and families to create a positive first impression.

You will collaborate with administration, physicians, and staff, serving as a resource for new associates and contributing to a smooth patient experience at St Anthony Summit Medical Center.

Qualifications

• High School Diploma or GED required.
• Preferred healthcare office experience and familiarity with medical terminology.
• Ability to multitask and prioritize tasks in a busy environment.

Responsibilities

• Create a positive first impression for patients, families, and staff by handling pre-admitting, admitting, registration, routing or escorting.
• Interview patients to collect demographic and financial data and enter it into the electronic record system.
• Verify insurance benefits, explain costs, and collect outstanding patient responsibility at or before service.
• Mentor new associates and assist in new employee orientation.

Skills

multitasking

prioritization

customer service

Education

High School Diploma/G.E.D.

Job description

Summit Hospital is seeking a Patient Access Representative in Lakewood, Colorado. You will handle pre-admitting and registration tasks, verify insurance, collect payments, and support patients and families to create a positive first impression.

You will collaborate with administration, physicians, and staff, serving as a resource for new associates and contributing to a smooth patient experience at St Anthony Summit Medical Center.