Patient Access & Enrollment Specialist

UAB Medicine; Cooper (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

UAB Medicine Cooper Green is seeking an Enrollment Specialist to assess patient eligibility for health care services and collect demographic and insurance information. You will verify insurance coverage electronically and coordinate with staff to ensure accurate data entry in the EMR system.

The role requires strong customer service, attention to detail, and excellent written and verbal communication. On-site position with everyday patient interactions and data management.

Qualifications

• High school diploma or equivalent required.
• 2+ years of customer service experience required.
• Must be detail oriented and able to handle confidentiality.
• Good communication skills are essential.
• Bilingual ability is preferred.

Responsibilities

• Ensures accurate and efficient processing of applicants for Indigent assistance.
• Assists patients and staff with excellent customer service.
• Collects and updates patient information in the EMR system (demographics, financials, insurance).
• Schedules yearly appointments and prepares necessary documents.
• Explains financial requirements to patients or responsible parties.
• Researches patient accounts as requested by supervisor/manager.
• Maintains databases, logs, and documentation with confidentiality in mind.
• Shares new enrollment and insurance information with relevant teams.
• May assist in off-site enrollment events.

Skills

Customer service

Communication skills

Bilingual ability

Attention to detail

Education

High school diploma or equivalent

Tools

EMR System

Job description

UAB Medicine Cooper Green is seeking an Enrollment Specialist to assess patient eligibility for health care services and collect demographic and insurance information. You will verify insurance coverage electronically and coordinate with staff to ensure accurate data entry in the EMR system.

The role requires strong customer service, attention to detail, and excellent written and verbal communication. On-site position with everyday patient interactions and data management.