Patient Access & Eligibility Specialist

AdventHealth; Port Charlotte (FL); In loco; USD 23.000 - 37.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Descrizione del lavoro

AdventHealth Port Charlotte is seeking a Patient Access Associate to support Medicare compliance reviews, register patients, verify eligibility, and collect payments while delivering outstanding customer service.

You will collaborate with utilization management, insurance companies, and care teams to ensure smooth patient flow, accurate billing, and timely pre-authorizations. The role requires attention to detail, knowledge of HIPAA, and bilingual English/Spanish communication.

Competenze

• Customer service experience in healthcare or related field.
• Familiarity with HIPAA and patient privacy regulations.
• Basic medical terminology knowledge and insurance benefits understanding.

Mansioni

• Register patients for services and verify demographic and insurance details.
• Collect payments and establish payment plans as needed.
• Process pre-authorizations and coordinate with utilization management.
• Communicate with insurance companies to verify eligibility and benefits.
• Provide excellent customer service and document conversations accurately.

Conoscenze

Customer service

Bilingual English/Spanish

HIPAA knowledge

EMR system knowledge

Formazione

High School Diploma or GED

Associate degree preferred

Strumenti

Microsoft Office

EHR/EMR systems

Descrizione del lavoro

AdventHealth Port Charlotte is seeking a Patient Access Associate to support Medicare compliance reviews, register patients, verify eligibility, and collect payments while delivering outstanding customer service.

You will collaborate with utilization management, insurance companies, and care teams to ensure smooth patient flow, accurate billing, and timely pre-authorizations. The role requires attention to detail, knowledge of HIPAA, and bilingual English/Spanish communication.