Remote Patient Access Specialist

AdventHealth Corporate; Tampa (FL); Remoto; USD 23.000 - 37.000; Tempo pieno

Vantaggi offerti da questo lavoro

Benefits from Day One

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Career Development

Descrizione del lavoro

AdventHealth is seeking a patient access specialist to support Medicare compliance reviews, verify patient information and insurance details, and coordinate with multiple departments for pre-authorizations. The role emphasizes accurate documentation and exceptional customer service in a remote, daytime shift.

The position requires strong knowledge of HIPAA and EMR systems, bilingual English/Spanish abilities, and experience in a healthcare or customer service setting.

Competenze

• Medicare compliance reviews and ABN handling.
• Verify patient demographics and insurance information.
• Coordinate with clinical and billing teams.
• Document conversations with patients and insurers.

Mansioni

• Performs Medicare compliance reviews and issues ABNs as needed.
• Creates accurate estimates for patient financial responsibility and collects payments or sets up plans.
• Registers patients for all services and confirms insurance details.
• Coordinates with utilization management and pre-authorization teams to ensure access.
• Maintains excellent customer service and documents payer decisions and conversations.

Conoscenze

Customer service

Bilingual English/Spanish

Communication

HIPAA compliance

Formazione

Associate

High School Grad or Equiv

Strumenti

Microsoft Office

EMR systems

Database programs

Descrizione del lavoro

AdventHealth is seeking a patient access specialist to support Medicare compliance reviews, verify patient information and insurance details, and coordinate with multiple departments for pre-authorizations. The role emphasizes accurate documentation and exceptional customer service in a remote, daytime shift.

The position requires strong knowledge of HIPAA and EMR systems, bilingual English/Spanish abilities, and experience in a healthcare or customer service setting.