Patient Access & Eligibility Navigator

Franklin Primary Health Center; Prichard (AL); On-site; USD 20,664 - 26,174; Full time

Job summary

Franklin Primary Health Center in Prichard, AL is looking for a Patient Assistant to provide patient access assistance and act as the first contact for referral requests. This role requires strong communication skills, a high school diploma or GED, and clerical experience in a medical setting.

Key responsibilities include answering calls, scheduling appointments, and maintaining patient information. Applicants should have familiarity with medical terminology and software like Word and Excel.

Qualifications

• High school graduate or GED with one or more years of clerical work experience in a medical environment.
• Familiarity with medical terminology and program guidelines.
• Strong verbal and written communication skills required.

Responsibilities

• Provide patient access assistance for Compassionate Use Programs.
• Answer telephone in a courteous manner and check patient information.
• Contact new patients to schedule appointments and make referrals.

Skills

Medical terminology

Data entry

Phone etiquette

Effective communication

Flexibility in assignments

Education

High school graduate or GED

Medical Assistant, Allied Health Program

Tools

Word

Excel

Medical management software

Job description

Franklin Primary Health Center in Prichard, AL is looking for a Patient Assistant to provide patient access assistance and act as the first contact for referral requests. This role requires strong communication skills, a high school diploma or GED, and clerical experience in a medical setting.

Key responsibilities include answering calls, scheduling appointments, and maintaining patient information. Applicants should have familiarity with medical terminology and software like Word and Excel.