Patient Access & EHR Specialist

Aurora Health Care; Green Bay (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

Aurora Health Care is seeking a Registration Specialist to support patient intake and data accuracy at our Wisconsin facility. You will create initial electronic health records, verify demographics, and collect insurance information to ensure smooth billing and care delivery.

Responsibilities include registering patients, explaining financial responsibilities, scheduling appointments, and delivering excellent customer service while maintaining HIPAA compliance.

Qualifications

• High School Graduate required.
• Ability to handle high workloads in a fast-paced environment.
• Excellent written and verbal communication.
• Strong attention to detail and accuracy.
• HIPAA compliance knowledge.

Responsibilities

• Create and verify initial electronic health records to support patient care.
• Register patients, collect demographics, insurance info, and co-pays.
• Explain insurance responsibilities and refer to Financial Advocates.
• Schedule appointments and provide test preparation and facility directions.
• Deliver exceptional customer service and handle calls.
• Monitor EHR work queues.

Skills

Customer service

Attention to detail

Communication

Multitasking

Problem solving

HIPAA compliance

Education

High School Graduate

Tools

EPIC EMR

Insurance verification tools

Microsoft Office

Internet

Phone technology

Job description

Aurora Health Care is seeking a Registration Specialist to support patient intake and data accuracy at our Wisconsin facility. You will create initial electronic health records, verify demographics, and collect insurance information to ensure smooth billing and care delivery.

Responsibilities include registering patients, explaining financial responsibilities, scheduling appointments, and delivering excellent customer service while maintaining HIPAA compliance.