Patient Access Documentation Strategist

Penn State Health; Alaska; On-site; USD 40,000 - 60,000; Full time

Job summary

Penn State Health is seeking a Patient Access Documentation Coordinator for Practice Access. The role focuses on timely review and routing of faxes, accurate categorization, and workflow initiation to support patient access and care continuity.

The position requires a high school diploma and at least two years in a healthcare admin or call center environment, with experience in fax management and EHR systems. Strong collaboration skills are essential.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years of experience in a healthcare administrative, patient access, medical office, or call center environment.
• Experience with fax management systems, electronic health records, or document management platforms.

Responsibilities

• Review, route, and process incoming faxes from centralized fax systems.
• Categorize faxed information to initiate workflows.
• Collaborate with clinical and administrative teams to resolve issues and prevent delays in care.

Skills

Healthcare administration

Education

Associate's or Bachelor's in Healthcare Administration or related

Tools

Fax management systems

Epic or similar EHR

Document management platforms

Job description

Penn State Health is seeking a Patient Access Documentation Coordinator for Practice Access. The role focuses on timely review and routing of faxes, accurate categorization, and workflow initiation to support patient access and care continuity.

The position requires a high school diploma and at least two years in a healthcare admin or call center environment, with experience in fax management and EHR systems. Strong collaboration skills are essential.