Patient Access & Discharge Specialist

North Mississippi Medical Center, Inc; Tupelo (MS); On-site; USD 19,000 - 29,000; Full time

Job summary

North Mississippi Medical Center, Inc. is seeking an Admission & Discharge Specialist to manage patient admission and discharge activities and to serve as a welcoming, professional representative.

This role collects patient information and payments, supports scheduling, and maintains area supply stock. Under supervision, you will engage with patients, keep accurate records, use multiple systems for scheduling, and assist with claims and billing reviews to drive efficient patient flow and

Qualifications

• Strong organizational, customer service and communication (written and verbal) skills are required.
• Must have strong mathematical abilities and problem solving skills.
• Working knowledge of PC and software applications (Word/Outlook) is required.

Responsibilities

• Greets patients in a positive, helpful, and courteous manner.
• Answers and directs calls to appropriate personnel; takes messages as needed.
• Directs visitors and physician office patients to correct locations.
• Assists patients with questions about Patient Portal.
• Ensures waiting area and front desk are organized and presentable.
• Obtains demographic and insurance information in a timely and professional manner.
• Verifies and updates personal and demographic information; assists with appointment information.
• Reviews and explains paperwork such as privacy acknowledgement, general consent form, financial responsibility, charity application, Medicare forms.
• Receives, posts, and provides receipts for payments; collects co-payments and past due balances.

Skills

Customer service

Communication

Organization

Math skills

Computer skills

Teamwork

Patient advocate

Patient registration

Billing awareness

Tools

Microsoft Word

Microsoft Outlook

Job description

North Mississippi Medical Center, Inc. is seeking an Admission & Discharge Specialist to manage patient admission and discharge activities and to serve as a welcoming, professional representative.

This role collects patient information and payments, supports scheduling, and maintains area supply stock. Under supervision, you will engage with patients, keep accurate records, use multiple systems for scheduling, and assist with claims and billing reviews to drive efficient patient flow and