Patient Access & Discharge Navigator

North Mississippi Health Services, Inc.; Tupelo (MS); On-site; USD 21,000 - 26,000; Full time

Job summary

North Mississippi Health Services, Inc. is seeking an Admission & Discharge Specialist to manage patient admissions and discharges, collect essential information, and support scheduling and billing activities.

You will interact with patients, families, and clinical staff to ensure accurate records and smooth patient flow. Responsibilities include verifying demographics, updating insurance details, collecting payments, and providing financial counseling when needed.

Qualifications

• Demonstrates strong organizational and communication skills.
• Provides patient-focused service with courtesy and professionalism.
• Collects accurate demographic and insurance information.
• Verifies insurance eligibility and updates in registration systems.
• Ability to register and admit patients and manage discharge interactions.

Responsibilities

• Greets patients, answers calls, directs visitors, and assists with Patient Portal questions.
• Verifies/updates patient information and collects signed forms as required.
• Documents deposits, collects payments, and provides receipts.
• Verifies insurance, scans cards, and updates registration systems.
• Schedules, reschedules, and coordinates admissions and procedures as needed.

Skills

Strong organizational skills

Customer service

Communication skills

Microsoft Word

Microsoft Outlook

Teamwork

Detail-oriented

Education

High School Diploma, GED, or Project Search Graduate

Associate’s Degree in Business Administration/Management

Tools

Microsoft Word

Microsoft Outlook

Job description

North Mississippi Health Services, Inc. is seeking an Admission & Discharge Specialist to manage patient admissions and discharges, collect essential information, and support scheduling and billing activities.

You will interact with patients, families, and clinical staff to ensure accurate records and smooth patient flow. Responsibilities include verifying demographics, updating insurance details, collecting payments, and providing financial counseling when needed.