Patient Admissions & Discharge Coordinator

North Mississippi Health Services; Hamilton (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

North Mississippi Health Services is seeking an Admission & Discharge Specialist to manage patient admission and discharge activities, collect patient information and payments, and support scheduling and billing for a smooth patient flow.

Responsibilities include greeting patients, verifying demographics and insurance, handling payments, and coordinating referrals with healthcare providers to ensure high-quality care and compliance with policies.

Qualifications

• Greets patients in a positive, helpful, and courteous manner.
• Obtains demographic and insurance information in a timely and professional manner.
• Assists patients with questions about Patient Portal.

Responsibilities

• Greets patients in a positive, helpful, and courteous manner.
• Answers and directs calls to appropriate personnel; takes messages as needed.
• Directs visitors and physician office patients to correct locations.
• Assists patients with questions about Patient Portal.
• Ensures waiting area and front desk are organized and presentable.
• Obtains demographic and insurance information in a timely and professional manner.
• Verifies/updates personal and demographic information; assists with appointment information.
• Reviews paperwork such as privacy acknowledgement and financial responsibility forms.
• Collects and witnesses signatures on patient paperwork; posts payments and provides receipts.
• Prints and applies armbands to patients; escorts patients to rooms or services.
• Reviews/researches/corrects/reports all rejected interface data; resolves billing edits.
• Properly maintains up-to-date office supplies and stock.
• May manage patient referrals and coordinate with providers; travel between locations may be necessary.

Skills

Customer service

Communication skills

Organization

Education

High school diploma or equivalent

Tools

Registration systems

Patient Portal

Job description

North Mississippi Health Services is seeking an Admission & Discharge Specialist to manage patient admission and discharge activities, collect patient information and payments, and support scheduling and billing for a smooth patient flow.

Responsibilities include greeting patients, verifying demographics and insurance, handling payments, and coordinating referrals with healthcare providers to ensure high-quality care and compliance with policies.