Patient Access & Discharge Navigator

LE101 North Mississippi Medical Center, Inc; United States; On-site; USD 21,000 - 32,000; Full time

Job summary

North Mississippi Health Services seeks an Admission & Discharge Specialist to manage patient admissions, discharges, scheduling, and related financial processes at the Neurology Consultants front desk. You will gather demographics, verify insurance, collect payments, and support care coordination.

Ideal applicants will have strong organizational and communication skills, the ability to handle confidential information, and experience with multiple IT systems.

Qualifications

• Must handle patient information with confidentiality and accuracy.
• Excellent written and verbal communication for patients and staff.
• Able to verify demographics, insurance information, and appointments.

Responsibilities

• Greet patients and visitors professionally.
• Answer calls and direct to appropriate personnel; take messages as needed.
• Assist with admissions and discharges, scheduling, and financial counseling.
• Process and scan insurance cards, verify eligibility, and update systems.
• Process deposits and provide receipts; maintain organized front desk area.
• Support referrals and ensure smooth transitions in patient care.
• Adhere to NMHS policies and regulatory guidelines.

Skills

Customer service

Communication

Organization

Interpersonal skills

Attention to detail

Teamwork

Patient advocate

Telephone etiquette

Education

Associate's degree in Business Administration

Tools

Microsoft Word

Microsoft Outlook

Job description

North Mississippi Health Services seeks an Admission & Discharge Specialist to manage patient admissions, discharges, scheduling, and related financial processes at the Neurology Consultants front desk. You will gather demographics, verify insurance, collect payments, and support care coordination.

Ideal applicants will have strong organizational and communication skills, the ability to handle confidential information, and experience with multiple IT systems.