Patient Access & Discharge Navigator

North Mississippi Health Services, Inc.; Tupelo, Northern (MS, KY); Hybrid; USD 21,000 - 32,000; Full time

Job summary

North Mississippi Health Services, Inc. is seeking an Admission & Discharge Specialist for the Tupelo IMA Clinic.

You will welcome patients, collect demographics and insurance information, and manage scheduling and billing tasks to ensure smooth patient flow. Responsibilities include verifying information, assisting with admissions and discharges, and supporting charity applications or financial counseling as needed.

Qualifications

• Experience handling patient admissions and discharges.
• Ability to collect and verify demographic and insurance information.
• Strong billing and payment processing understanding.

Responsibilities

• Greet and assist patients at the front desk and direct inquiries to appropriate staff.
• Conduct admissions and discharges, verify information, and collect signatures.
• Process payments and provide receipts while updating patient records in systems.
• Support scheduling, patient portal usage, and referrals as needed.
• Maintain supplies and support referrals to ensure smooth patient flow.

Skills

Organizational skills

Customer service

Communication

Interpersonal skills

Detail oriented

Team player

Education

Associate’s Degree in Business Administration

High School Diploma

Tools

Microsoft Word

Microsoft Outlook

Job description

North Mississippi Health Services, Inc. is seeking an Admission & Discharge Specialist for the Tupelo IMA Clinic.

You will welcome patients, collect demographics and insurance information, and manage scheduling and billing tasks to ensure smooth patient flow. Responsibilities include verifying information, assisting with admissions and discharges, and supporting charity applications or financial counseling as needed.