Patient Access Coordinator: Revenue Cycle & HIPAA

Baptist Health; Louisville (KY); On-site; USD 30,000 - 50,000; Full time

Job summary

Ein etabliertes Gesundheitsunternehmen sucht einen Patient Access Coordinator, der das Team in Louisville verstärkt. Diese Schlüsselrolle erfordert hervorragende Kundenservicefähigkeiten und umfassende Kenntnisse im Versicherungswesen. Der Patient Access Coordinator ist für den Aufnahmeprozess von Patienten verantwortlich und stellt sicher, dass alle Informationen genau erfasst werden und die Vertraulichkeit gewahrt bleibt. Wenn Sie Teil eines wachsenden Unternehmens werden möchten, das klinische Exzellenz und Teamarbeit fördert, ist dies Ihre Chance, sich zu bewerben und einen Unterschied zu machen.

Qualifications

• Exzellente Kundenservicefähigkeiten sind entscheidend für diese Rolle.
• Umfangreiche Erfahrung in der Versicherungsbranche ist erforderlich.

Responsibilities

• Verantwortlich für den gesamten Aufnahmeprozess von Patienten.
• Sicherstellung der Einhaltung von HIPAA-Vorschriften und Unternehmensrichtlinien.

Skills

Kundenservice

Versicherungskenntnisse

Dateneingabe

Vertraulichkeit

Education

High School Diploma oder gleichwertig

Job description

These duties and responsibilities are intended to reflect the major responsibilities and duties of the job but is not intended to describe minor duties or other responsibilities as may be assigned from time to time. These duties include:

Demonstrates a commitment to the mission, vision and values of Baptist Health.

Registers patient in a timely and accurate manner, obtaining demographic and accurate insurance information.

Directs patients, answers the phone, and handles inquiries.

Ensures eligibility, Medicare compliance and benefits are properly verified prior to visit.

Demonstrates skill with all applicable access software systems.

Establishes patient portion due estimates and performs point of service collections activities. Can communicate with patient to establish payment expectations and plans based on individual insurance benefit plans.

Pre-registers patients. Demonstrates ability to have meaningful discussion of benefits with patient when pre-registering, and when present in the department.

Exhibits excellent customer service skills with patients, fellow employees, physicians and office staff.

Performs other related duties as assigned or requested in order to maintain a high level of service.

Completes required continuous training and education, including department specific requirements.

Maintains all patients visit information within the system, updating as requested.

Demonstrates knowledge of the legal aspect of access services, including state and federal regulatory body requirements regarding access services

Minimum Education, Training and Experience Required

High school diploma or equivalent

Registration Experience Preferred

Patient Access, Coordinator, Front Desk, Office, Front Office, Receptionist, Clinic, Customer Service, Administrative

Work Experience

Education

Summary

Job Description:

Baptist Health Medical Group

Patient Access Coordinator

Louisville Cardiology

Fern Valley Road area

Full time/First shift

Principle Duties and Responsibilities:

These duties and responsibilities are intended to reflect the major responsibilities and duties of the job but is not intended to describe minor duties or other responsibilities as may be assigned from time to time. These duties include:

• Demonstrates a commitment to the mission, vision and values of Baptist Health.

• Registers patient in a timely and accurate manner, obtaining demographic and accurate insurance information.

• Directs patients, answers the phone, and handles inquiries.

• Ensures eligibility, Medicare compliance and benefits are properly verified prior to visit.

• Demonstrates skill with all applicable access software systems.

• Establishes patient portion due estimates and performs point of service collections activities. Can communicate with patient to establish payment expectations and plans based on individual insurance benefit plans.

• Pre-registers patients. Demonstrates ability to have meaningful discussion of benefits with patient when pre-registering, and when present in the department.

• Exhibits excellent customer service skills with patients, fellow employees, physicians and office staff.

• Performs other related duties as assigned or requested in order to maintain a high level of service.

• Completes required continuous training and education, including department specific requirements.

• Maintains all patients visit information within the system, updating as requested.

• Demonstrates knowledge of the legal aspect of access services, including state and federal regulatory body requirements regarding access services

Minimum Education, Training and Experience Required

• High school diploma or equivalent

• Registration Experience Preferred

Patient Access, Coordinator, Front Desk, Office, Front Office, Receptionist, Clinic, Customer Service, Administrative

Work Experience

Education

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.

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