Patient Access Coordinator (Medical Office)

Henry-Ford-Health-2; Saint Clair Shores (MI); On-site; USD 30,000 - 42,000; Full time

Job summary

Henry Ford Health is seeking a Front Desk Clerk for Surgical Associates in Michigan. This full-time role supports patients and the surgical team in a busy medical setting, handling reception, documentation, insurance verification, appointment scheduling, and basic administrative duties.

The ideal candidate will have strong customer service skills, attention to detail, and the ability to manage multiple tasks in a fast-paced healthcare environment.

Qualifications

• High School diploma equivalency or 1 year of related experience.
• Licensure/certification may be used in lieu of education or experience.

Responsibilities

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation.
• Verifies insurance authorizations/precertification and handles medical record release requests.
• Schedules and confirms patient appointments and enters, reviews, and submits charges.

Skills

Customer service

Data entry

Phone etiquette

Education

High School diploma

1 year of related experience

Job description

Henry Ford Health is seeking a Front Desk Clerk for Surgical Associates in Michigan. This full-time role supports patients and the surgical team in a busy medical setting, handling reception, documentation, insurance verification, appointment scheduling, and basic administrative duties.

The ideal candidate will have strong customer service skills, attention to detail, and the ability to manage multiple tasks in a fast-paced healthcare environment.