Patient Access Coordinator II — Flexible Schedule & Growth

FreshDirect LLC; Baton Rouge (LA); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits for you and a/​

Professional development and support

Generous paid time off

Résumé du poste

Baton Rouge General is hiring a Patient Access Coordinator to join our team in Baton Rouge, LA. The role focuses on delivering exceptional patient service through the admissions and intake process, supporting revenue cycle activities and ensuring accurate patient identification and data entry.

Requirements include a High School Diploma or GED, with two years of healthcare insurance or patient registration experience. CHAA preferred within 6 months.

Qualifications

• Two years’ experience in Insurance or Patient Registration in a healthcare environment
• Customer service experience required
• High School Diploma or GED required; higher education preferred
• CHAA certification preferred within 6 months of hire
• Ability to enter data using multiple computer applications
• Excellent telephone and communication skills
• Basic knowledge of medical terminology

Responsabilités

• Provide excellent customer service during the patient access/intake process
• Execute patient access through the revenue cycle to support efficiency, cost reduction, and service improvement
• Perform duties according to established hospital procedures for the age population served
• Facilitate patient safety with accurate and timely patient identification
• Complete patient access processes (pre-registration, registration, collections) timely and accurately
• Conduct confidential and professional interviews for patient registration and discharge collections
• Request, collect, and receipt monies according to financial policies
• Activate accounts and disseminate charts appropriately
• Function as Lead for patient access/intake process when Supervisor or Director is not on duty
• Assist in audits, denial reports, and staff education on procedures and processes
• Perform all other duties as assigned

Connaissances

Customer service

Teamwork

Privacy protection

Written/oral communication

Data entry

Telephone skills

Medical terminology

Formation

High School Diploma or GED

Associate degree or BA in business-related field (substitution for experience)

Description du poste

Baton Rouge General is hiring a Patient Access Coordinator to join our team in Baton Rouge, LA. The role focuses on delivering exceptional patient service through the admissions and intake process, supporting revenue cycle activities and ensuring accurate patient identification and data entry.

Requirements include a High School Diploma or GED, with two years of healthcare insurance or patient registration experience. CHAA preferred within 6 months.