Patient Access Coordinator — Front Desk Excellence

Floresville ER; Floresville (TX); Presencial; USD 25.000 - 30.000; Jornada completa

Descripción de la vacante

Floresville ER is seeking a Patient Access Coordinator to greet patients, collect accurate demographic and insurance data, and register them for services. This role works closely with clinical staff to maintain a high standard of customer service and patient satisfaction.

The position requires strong communication, multitasking, and teamwork, with a minimum of two years in face-to-face customer service. BLS for Healthcare Provider and valid AHA card are required.

Formación

• High school diploma or equivalent required; some college preferred.
• Minimum of two years of face-to-face customer service experience.
• Current BLS for Healthcare Provider; AHA card required.
• Experience with patient records and insurance plans preferred.
• Experience in Emergency Department preferred.
• Strong communication and team-based patient care skills.

Responsabilidades

• Greet patients and obtain demographic and insurance information for registration.
• Collaborate with clinical staff to ensure high level of customer service.
• Update and maintain patient database according to procedures.
• Complete and balance daily transaction paperwork.

Conocimientos

Customer service

Communication

Teamwork

Multitasking

Educación

High school diploma or equivalent

Some college preferred

BLS for Healthcare Provider

AHA card recognized course

Herramientas

Microsoft Office

Descripción del empleo

Floresville ER is seeking a Patient Access Coordinator to greet patients, collect accurate demographic and insurance data, and register them for services. This role works closely with clinical staff to maintain a high standard of customer service and patient satisfaction.

The position requires strong communication, multitasking, and teamwork, with a minimum of two years in face-to-face customer service. BLS for Healthcare Provider and valid AHA card are required.