Patient Access Coordinator – Front Desk (Bilingual)

UPFH; Midvale (UT); Presencial; USD 22 000 - 28 000; Tempo integral

Resumo da oferta

Utah Partners for Health (UPFH) is seeking a detail-oriented Front Desk Admin to support our Medical team. You will greet patients, assist with forms, navigate insurance, and handle payments in a multi-site clinic network.

The ideal candidate has strong data entry, customer service, and communication skills, with fluency in Spanish. This on-site position supports a nonprofit FQHC environment focused on underserved communities in Utah.

Qualificações

• High school diploma or equivalent required.
• Less than 1 year related experience preferred.
• Experience using EMR systems such as USIS, ECW and Help2 preferred.

Responsabilidades

• Answer the telephone, schedule appointments, screen calls and use judgment with respect to urgency for medical attention.
• Perform patient registration, collect all required paperwork, and charge and collect payments.
• Ensure appointment reminder calls are made the day before.
• Assist patients with questions concerning charges and insurance billing; communicate about sliding fee discounts and required documentation.
• Maintain patient accounts by updating personal and financial information and scanning records.
• Keep appointments on schedule by notifying provider of arrivals and delays.
• Handle mail and faxes for Clinic Manager and distribute to appropriate staff.
• Ensure accurate implementation of the sliding fee scale in the EMR system.
• Complete morning and nightly checklists.

Conhecimentos

Data entry accuracy

Billing knowledge

Clinic flow knowledge

Customer service

Time management

Communication

Spanish fluency

Formação académica

High School Diploma or equivalent

Ferramentas

USIS EMR

ECW EMR

Help2 EMR

MS Word

MS Excel

MS Outlook

Descrição da oferta de emprego

Utah Partners for Health (UPFH) is seeking a detail-oriented Front Desk Admin to support our Medical team. You will greet patients, assist with forms, navigate insurance, and handle payments in a multi-site clinic network.

The ideal candidate has strong data entry, customer service, and communication skills, with fluency in Spanish. This on-site position supports a nonprofit FQHC environment focused on underserved communities in Utah.