Patient Access Coordinator – Medical Front Desk

UTAH PARTNERS FOR HEALTH; Midvale (UT); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

None

Job summary

Utah Partners for Health (UPFH) is a non-profit FQHC serving Utah with medical, dental and behavioral health care across multiple sites. We are seeking a detail-oriented Front Desk Admin to greet patients, assist with forms, insurance navigation, payments, and sliding fee discounts, ensuring a friendly and efficient first point of contact.

The role focuses on registration, billing support, appointment reminders, and maintaining orderly patient records within our clinic network.

Qualifications

• High School Diploma or equivalent required.
• Less than 1 year related experience recommended.
• Experience with EMR systems preferred.

Responsibilities

• Answer calls, schedule appointments, screen calls.
• Register patients, collect paperwork, manage payments.
• Send appointment reminders the day before.
• Explain charges, insurance billing, and sliding fee discounts.
• Maintain accurate patient accounts and EMR data.
• Coordinate with providers and keep on-schedule.
• Handle mail, faxes, and distribute to staff.
• Maintain sliding fee scale in EMR.
• Complete morning and nightly checklists.

Skills

Data entry

Billing

Customer service

Time management

Multitasking

Spanish fluency

Communication

Attention to detail

Education

High School Diploma

Tools

USIS EMR

ECW EMR

Help2 EMR

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Utah Partners for Health (UPFH) is a non-profit FQHC serving Utah with medical, dental and behavioral health care across multiple sites. We are seeking a detail-oriented Front Desk Admin to greet patients, assist with forms, insurance navigation, payments, and sliding fee discounts, ensuring a friendly and efficient first point of contact.

The role focuses on registration, billing support, appointment reminders, and maintaining orderly patient records within our clinic network.