Bilingual Dental Front Desk Specialist

Utah-Partners-For-Health; Midvale (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

Utah Partners for Health is seeking a detail-oriented Front Desk Admin to support our Dental team in greeting patients, helping with forms, navigating insurance, and processing payments.

The role requires accuracy, customer service excellence, and the ability to manage multiple tasks in a busy clinic setting. Spanish fluency is a plus; high school diploma required. This non-profit FQHC serves Utah across a multi-site network.

Qualifications

• High School Diploma or equivalent is required.
• Less than 1 year related experience recommended.
• Experience with EMR systems such as USIS, ECW and Help2 preferred.

Responsibilities

• Answer the telephone, schedule appointments, screen calls and judge urgency for medical attention.
• Register patients, collect required paperwork, and handle payments.
• Ensure appointment reminder calls are made the day before.
• Assist patients with charges and insurance questions and explain sliding fee discounts.
• Maintain patient accounts with accurate personal and financial data and scan records.
• Keep appointments on schedule and notify providers of delays.
• Collect mail and faxes for the Clinic Manager.

Skills

Data entry

Billing

Clinic workflow

Customer service

Time management

Multitasking

Communication

Spanish fluency

Education

High School Diploma or equivalent

Tools

USIS EMR

ECW EMR

Help2 EMR

Microsoft Word

Excel

Outlook

Job description

Utah Partners for Health is seeking a detail-oriented Front Desk Admin to support our Dental team in greeting patients, helping with forms, navigating insurance, and processing payments.

The role requires accuracy, customer service excellence, and the ability to manage multiple tasks in a busy clinic setting. Spanish fluency is a plus; high school diploma required. This non-profit FQHC serves Utah across a multi-site network.