Dental Front Desk Specialist: Patient Services & Billing

UPFH; Midvale (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

Utah Partners for Health (UPFH) is seeking a detail-oriented Front Desk Admin to support our Dental team. You will greet patients, collect forms, navigate insurance, and assist with payments.

Responsibilities include scheduling, registration, reminders, and maintaining accurate patient records in the EMR, while delivering friendly, professional service in a multi-site FQHC environment.

Qualifications

• High School Diploma or equivalent required.
• Less than 1 year related experience recommended.
• EMR experience with USIS, ECW, or Help2 preferred.

Responsibilities

• Answer phones, schedule appointments, screen calls and judge urgency.
• Register patients, collect required paperwork, and handle payments.
• Send appointment reminders the day before.
• Explain charges and insurance, including sliding fee discounts and required documentation.
• Maintain patient accounts with up-to-date personal and financial information.

Skills

Data entry accuracy

Billing & collections

Clinic workflow

MS Office

Customer service

Time management

Multitasking

Spanish fluency

Communication skills

Education

High School Diploma

Tools

USIS

ECW

Help2

Job description

Utah Partners for Health (UPFH) is seeking a detail-oriented Front Desk Admin to support our Dental team. You will greet patients, collect forms, navigate insurance, and assist with payments.

Responsibilities include scheduling, registration, reminders, and maintaining accurate patient records in the EMR, while delivering friendly, professional service in a multi-site FQHC environment.