Patient Access Coordinator Float

BHS; Lexington (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement with company match

Paid time off

Disability insurance

Life insurance

Tuition reimbursement

Job summary

Baptist Health seeks a Patient Access Representative to manage front-desk duties at the point of service. You will greet patients, verify demographics and insurance, register patients, obtain signatures, and determine and collect out-of-pocket expenses as needed.

The role emphasizes customer service, clerical accuracy, and fiduciary responsibility in a medical office setting. Equal opportunity employer.

Qualifications

• High school diploma or equivalent is required.
• Computer skills are required.
• Clerical experience in a medical office setting is preferred.
• Other education is preferred.

Responsibilities

• Greet patients and visitors at the point of service.
• Verify patients’ demographics and insurance information.
• Register patients and obtain necessary signatures.
• Determine patients’ out-of-pocket expenses and collect payments as appropriate.
• Schedule appointments and manage patient flow.
• Answer switchboard and handle medical records management.

Education

High school diploma or equivalent

Other education

Job description

Summary

Job Description:

Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, greeting patients and visitors; verifying patients’ demographic and insurance information; registering patients; obtaining necessary signatures; determining patients’ out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Benefits

• Health, Vision, and Dental Insurance
• Retirement with Company Match
• Generous Paid Time Off (Including Maternity/Paternity Leave)
• Short/Long Term Disability and Life Insurance
• Tuition Reimbursement

Baptist Health is an Equal Employment Opportunity employer.