Patient Access Coordinator

Baptist-Health-System-Ky-&-i; Shelbyville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Health Medical Group in Shelbyville, KY is seeking a friendly Patient Access Coordinator to welcome patients, verify insurance, register visits, and collect demographics with accuracy. You will support a busy Primary Care office, handle phones and front desk tasks, and ensure smooth patient flow from check-in to checkout.

The role requires high school diploma, healthcare experience, strong computer skills, and excellent communication.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or healthcare setting.
• Knowledge of medical terminology.
• Strong computer and data entry skills.
• Excellent communication and interpersonal skills.
• Ability to multitask with accuracy.
• Positive attitude and commitment to patient care.

Responsibilities

• Welcome patients and provide outstanding service in person and over the phone.
• Register patients by collecting demographic, insurance, and visit information.
• Verify insurance eligibility and patient benefits before appointments.
• Pre-register patients and discuss insurance benefits and financial responsibilities.
• Calculate patient responsibility estimates and collect payments at point of service.
• Maintain accurate patient records and update information as needed.
• Utilize registration software to support efficient office operations.
• Ensure compliance with regulations related to patient access services.

Skills

Data entry

Customer service

Medical terminology

Education

High school diploma or equivalent

Tools

Registration software

Office software

Job description

SummaryJob Description:Patient Access Coordinator –Partners Womens HealthBaptist Health Medical GroupShelbyville, KY | Full-Time | First ShiftBe the First Smile Our Patients SeeDo you enjoy helping others and creating exceptional first impressions? Baptist Health Medical Group is looking for a friendly, organized, and customer-focused Patient Access Coordinator to join our Primary Care team in the Louisville area.As a Patient Access Coordinator, you’ll play a vital role in ensuring patients have a smooth and welcoming experience from the moment they arrive or call our office. If you’re passionate about customer service, thrive in a fast-paced healthcare environment, and enjoy working as part of a collaborative team, we’d love to meet you.What You’ll DoIn this role, you will:Welcome patients and provide outstanding customer service in person and over the phone.Register patients accurately by collecting demographic, insurance, and visit information.Verify insurance eligibility, Medicare compliance, and patient benefits before appointments.Pre-register patients and discuss insurance benefits and financial responsibilities with confidence and compassion.Calculate patient responsibility estimates and collect point-of-service payments while explaining payment expectations and available payment options.Maintain accurate patient records and update information as needed.Utilize patient access and registration software to support efficient office operations.Ensure compliance with state, federal, and organizational regulations related to patient access services.Complete ongoing education and training requirements.Support the team by performing additional administrative duties as needed.What We’re Looking ForQualifications:High school diploma or equivalent.Previous experience in a medical office or healthcare setting.Knowledge of medical terminology.Strong computer and data entry skills.Excellent communication and interpersonal skills.Ability to multitask while maintaining accuracy and attention to detail.A positive attitude and commitment to delivering exceptional patient care.Why Join Baptist Health Medical Group?At Baptist Health Medical Group, our team members are at the heart of everything we do. We are committed to providing compassionate, high-quality care while fostering a supportive and collaborative work environment where employees can grow professionally.If you’re looking for a rewarding career where you can make a meaningful difference in patients’ lives every day, apply today and become part of a team dedicated to excellence in healthcare.If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!Baptist Health is an Equal Employment Opportunity employer.