Patient Access Coordinator - Daytime Front Desk

Bedford Commons OBGYN; Londonderry (NH); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Benefits from day one

Résumé du poste

Bedford Commons OBGYN in Londonderry, NH seeks a full-time Patient Access Representative (Front Desk Receptionist) to greet patients, verify demographics/insurance, schedule visits, and handle calls with care. The role supports a seamless patient experience, upholding HIPAA and privacy standards in a busy women’s health clinic.

Responsibilities cover check-in, registration, payments, and collaboration with clinical staff to ensure efficient patient flow.

Qualifications

• High school diploma or equivalent required.
• Strong customer service experience preferred.
• Healthcare setting experience is a plus but not required.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Proficiency with computers and learning new systems.

Responsabilités

• Greet and check-in patients in a warm, professional manner.
• Explain procedures and registration requirements to patients.
• Schedule appointments via electronic scheduling system.
• Manage high-volume patient call queues promptly and professionally.
• Collect co-pays and process transactions accurately.
• Verify and update patient demographics and insurance information.
• Safeguard patient information in HIPAA-compliant manner.
• Navigate multiple computer systems and platforms efficiently.
• Collaborate with clinical and admin teams to ensure smooth flow.
• Maintain regular attendance and perform duties as assigned.

Connaissances

Customer service

Communication

Multitasking

HIPAA compliance

Formation

High school diploma

Outils

Electronic scheduling system

Medical office software

Description du poste

Bedford Commons OBGYN in Londonderry, NH seeks a full-time Patient Access Representative (Front Desk Receptionist) to greet patients, verify demographics/insurance, schedule visits, and handle calls with care. The role supports a seamless patient experience, upholding HIPAA and privacy standards in a busy women’s health clinic.

Responsibilities cover check-in, registration, payments, and collaboration with clinical staff to ensure efficient patient flow.