Patient Access Coordinator: Compassionate Care Start

Roswell Park Comprehensive Cancer Center; Buffalo (NY); On-site; USD 36,244 - 49,037; Full time

Benefits offered by this job

Health benefits

Dental coverage

Vision coverage

Retirement plan

Wellness programs

Team-oriented culture

Job summary

Roswell Park Comprehensive Cancer Center in Buffalo, NY seeks a Patient Access Representative who will be the first point of contact guiding patients through appointments and care coordination.

The role emphasizes excellent customer service, organization, and problem-solving in a fast-paced healthcare setting, with a starting salary of $42,641 and comprehensive benefits.

You’ll work full time in Concierge Services to support timely access to care and a positive patient experience.

Qualifications

• High School diploma or GED and the equivalent of one year of full-time experience in patient registration, scheduling, or insurance verification.
• High School diploma or GED and successful completion of a Patient Access Representative traineeship at Roswell Park Comprehensive Cancer Center.

Responsibilities

• Serve as a key contact for patients, families, referring providers, and internal care teams.
• Coordinate the intake and registration process for new and returning patients.
• Gather and review patient information to support appointment scheduling and care coordination.
• Schedule clinic visits, consultations, diagnostic testing, and other services as needed.
• Communicate with referring physicians and healthcare providers to obtain necessary information and records.
• Help patients navigate the appointment process and answer questions about next steps.
• Coordinate with multidisciplinary care teams to ensure a seamless patient experience.
• Assist with hospital admissions and other access-related activities.
• Verify insurance information and support financial clearance processes.
• Maintain accurate records and ensure timely documentation of patient information.

Skills

Customer service

Organization

Communication

Attention to detail

Education

High School Diploma

Roswell Park traineeship

Tools

Scheduling systems

Job description

Roswell Park Comprehensive Cancer Center in Buffalo, NY seeks a Patient Access Representative who will be the first point of contact guiding patients through appointments and care coordination.

The role emphasizes excellent customer service, organization, and problem-solving in a fast-paced healthcare setting, with a starting salary of $42,641 and comprehensive benefits.

You’ll work full time in Concierge Services to support timely access to care and a positive patient experience.