Patient Access Coordinator - Compassionate Care Scheduling

Rural Psychiatry Associates; Bismarck (ND); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k)

Paid Time Off

Paid Holidays

Life Insurance

Short & Long-Term Disability

Job summary

Rural Psychiatry Associates in Bismarck, ND is seeking a Patient Registration Coordinator to welcome patients, schedule appointments, and coordinate access to care. This in-office role emphasizes compassionate service and efficient front-desk operations.

You will verify insurance, handle prior authorizations, support telehealth, and maintain accurate patient records while collaborating with providers to ensure smooth daily operations and strict confidentiality.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask and stay organized.
• Attention to detail and accuracy.
• Computer proficiency and ability to learn new systems.
• Healthcare scheduling or EHR experience preferred.

Responsibilities

• Serve as the first point of contact for patients and visitors.
• Schedule appointments and coordinate patient care access.
• Verify insurance and obtain prior authorizations.
• Maintain accurate patient information and documentation.
• Support telehealth appointments and patient onboarding.
• Collaborate with providers and internal teams to ensure smooth operations.
• Maintain HIPAA compliance and patient confidentiality.

Skills

Customer service

Communication

Multitasking

Attention to detail

Computer proficiency

EHR experience

Job description

Rural Psychiatry Associates in Bismarck, ND is seeking a Patient Registration Coordinator to welcome patients, schedule appointments, and coordinate access to care. This in-office role emphasizes compassionate service and efficient front-desk operations.

You will verify insurance, handle prior authorizations, support telehealth, and maintain accurate patient records while collaborating with providers to ensure smooth daily operations and strict confidentiality.