Patient Access Coordinator

Rural Psychiatry Associates; Grand Forks (ND); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Paid Holidays

Life Insurance

Short-Term Disability

Long-Term Disability

Job summary

Rural Psychiatry Associates in Grand Forks, ND is seeking a Patient Access Coordinator to join our in-office team. You will be the first point of contact for patients and visitors, schedule appointments, coordinate access to care, verify insurance, and obtain prior authorizations as needed.

Responsibilities include maintaining accurate patient information, supporting telehealth, and collaborating with providers and internal teams to ensure smooth operations while upholding HIPAA privacy

Qualifications

• Strong customer service and clear communication are required.
• Ability to multitask and stay organized in a fast-paced environment.
• Attention to detail and accuracy in documentation and data entry.
• Computer proficiency and ability to learn new scheduling/EHR systems.
• Healthcare scheduling or EHR experience is preferred.

Responsibilities

• Serve as the first point of contact for patients and visitors.
• Schedule appointments and coordinate patient care access.
• Verify insurance and obtain prior authorizations.
• Maintain accurate patient information and documentation.
• Support telehealth appointments and patient onboarding.
• Collaborate with providers and internal teams to ensure smooth operations.
• Maintain HIPAA compliance and patient confidentiality.

Skills

Customer service

Communication skills

Multitasking

Organization

Attention to detail

Job description

Patient Access Coordinator

At Rural Psychiatry Associates, we are committed to bringing quality mental health services to rural and underserved communities across the country. We are looking for a Patient Access Coordinator who is compassionate, organized, and ready to make a meaningful impact every day.

This role is ideal for someone who enjoys helping people, thrives in a fast-paced healthcare environment, and values teamwork and purpose-driven work.

Position Details

• Full-Time
• In-Office Position – Grand Forks, ND

What You'll Do

• Serve as the first point of contact for patients and visitors
• Schedule appointments and coordinate patient care access
• Verify insurance and obtain prior authorizations
• Maintain accurate patient information and documentation
• Support telehealth appointments and patient onboarding
• Collaborate with providers and internal teams to ensure smooth operations
• Maintain HIPAA compliance and patient confidentiality

What We're Looking For

• Strong customer service and communication skills
• Ability to multitask and stay organized
• Attention to detail and accuracy
• Computer proficiency and ability to learn new systems
• Healthcare scheduling or EHR experience preferred

Benefits

• Medical, Dental & Vision Insurance
• 401(k)
• Paid Time Off
• Paid Holidays
• Life Insurance
• Short & Long-Term Disability