Patient Access Coordinator — Clinic Registrar

DCH Health System; Tuscaloosa (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

DCH Health System in Tuscaloosa, AL is seeking an Administrative Clerk to perform clinic-based front desk duties. Responsibilities include greeting patients, collecting demographics and insurance information, scheduling appointments, and managing records in the EMR.

The role requires strong verbal communication, attention to detail, and confidentiality. Prior health-care experience is preferred; high school diploma or GED is required. On-site work with standard office hours.

Qualifications

• High school diploma or GED is required.
• Two years’ experience in a health care setting preferred.
• Ability to operate basic office equipment.
• Attention to detail and ability to work with frequent interruptions.
• Excellent verbal communication skills to interact with patients, visitors, and staff.
• Ability to establish effective working relationships with medical staff and co-workers.
• Ability to maintain patient confidentiality.
• Must be able to read, write legibly, speak, and comprehend English.

Responsibilities

• Greet incoming patients and collect demographic and insurance information.
• Answer incoming calls and route to appropriate personnel.
• Take detailed messages for physicians and clinical staff.
• Schedule clinic appointments and obtain necessary insurance prior authorizations.
• Retrieve and organize patient files, reports, and records.
• Scan records into the EMR.
• Contact patients for missed appointments.
• Communicate with referring providers regarding documentation.
• Collect co-pays, deductibles, and balances at time of service.
• Assist physicians and clinic staff to ensure efficient workflow.
• Assist manager with inventory of office and medical supplies.
• Maintain patient privacy and confidentiality.

Skills

Excellent verbal communication

Attention to detail

Ability to work with interruptions

Professionalism

Maintains patient confidentiality

Interpersonal skills

Education

High school diploma or GED

Job description

DCH Health System in Tuscaloosa, AL is seeking an Administrative Clerk to perform clinic-based front desk duties. Responsibilities include greeting patients, collecting demographics and insurance information, scheduling appointments, and managing records in the EMR.

The role requires strong verbal communication, attention to detail, and confidentiality. Prior health-care experience is preferred; high school diploma or GED is required. On-site work with standard office hours.