Patient Access Specialist

Wmchealth; Town of Mount Pleasant (NY); On-site; USD 25,000 - 36,000; Full time

Job summary

Wmchealth is seeking a Hospital Registration Clerk to collect patient demographics and insurance information during admission and outpatient processes. Responsibilities include greeting patients, conducting interviews for admissions, accurate data entry, and coordinating with insurance providers.

The role requires attention to detail and the ability to multitask in a fast-paced hospital setting. The ideal candidate will have at least 3 months of healthcare experience, familiarity with Cerner

Qualifications

• Minimum of 3 months healthcare experience.
• Knowledge of medical terminology preferred.
• Medical insurance experience preferred.
• Ability to complete various hospital admitting forms with accuracy.
• Knowledge of Cerner Millennium is a plus.

Responsibilities

• Greet patients and create a positive first impression at registration.
• Answer internal and external calls with professional telephone etiquette.
• Interview patients or representatives for admissions and direct to appropriate departments.
• Enter patient demographics and insurance information accurately.
• Notify insurance companies of admissions and outpatient services.
• Distribute admission forms, face sheets, and required state/federal forms.
• Obtain signatures for insurance assignments and guarantor statements.
• Ensure timely data entry and updates to patient information.
• Quality check registration data for accuracy and completeness.
• Collect patient payments for out-of-pocket expenses.
• Maintain a calm, clean office environment.
• Direct patients to service areas as needed.
• Complete online training and department trainings.

Skills

Patient registration

Customer service

Telephone etiquette

Data entry

Communication skills

Attention to detail

HIPAA compliance

Multitasking

Problem solving

Education

High School diploma or GED

Bachelor's degree, preferred

Tools

Cerner Millennium

Microsoft Office

Job description

Wmchealth is seeking a Hospital Registration Clerk to collect patient demographics and insurance information during admission and outpatient processes. Responsibilities include greeting patients, conducting interviews for admissions, accurate data entry, and coordinating with insurance providers.

The role requires attention to detail and the ability to multitask in a fast-paced hospital setting. The ideal candidate will have at least 3 months of healthcare experience, familiarity with Cerner