Patient Access Coordinator

Talentify; Shelbyville (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Major Hospital seeks a Patient Access Representative to serve as the initial contact for scheduling diagnostic procedures, preregistration, and insurance verification, ensuring medical necessity guidelines are met. You will assist providers, discuss cost estimates and payment options with patients, and support registration functions with strong customer service and teamwork.

Ideal candidates have a high school diploma, solid computer skills, and the ability to communicate clearly under time

Qualifications

• Strong customer service, communication and teamwork skills.
• Strong problem solving techniques and interpersonal skills, including clear oral and written communication.
• Ability to work under time pressure with a high degree of patient contact.
• Familiar with medical terminology helpful.

Responsibilities

• Initial contact for scheduling diagnostic procedures and preregistration.
• Verify insurance, precertification, and medical necessity guidelines.
• Assist provider offices in care coordination and patient cost estimates.
• Deliver customer service support and notify patients of cost discrepancies.

Skills

Strong computer skills

Education

High School Diploma or equivalent

Job description

• JOB SUMMARY AND SPECIFICATIONS

  • JOB SUMMARY

    • Represents Major Hospital as the initial contact for any/all Patient Access Services including but not limited to: scheduling of diagnostic procedures, pre-registration/pre-admission data collection, initiate precertification/verification of insurance for inpatients, verification of benefits and precertification requirements, authorizing diagnostic procedures, ensuring medical necessity guidelines are met, assisting provider offices in co-ordination of care, provides cost estimates and payment options to patients, follows pre-paid accounts and notifies patients of discrepancies between estimated and actual cost, customer service support to the hospital in registration functions.

  • MINIMUM QUALIFICATIONS

    • Professional & Technical Skills

      • Strong computer skills

    • Education

      • High School Diploma or equivalent

    • License(s) or Certification(s)

      • NA

    • Other Skills or Requirements

      • Strong customer service, communication and teamwork skills.
      • Strong problem solving techniques and interpersonal skills-including ability to communicate effectively both orally and written.
      • Ability to work under time pressure while interacting in a helpful, courteous manner with a high degree of patient contact.
      • Familiar with medical terminology helpful.

    • Skilled to Care for Certain Age-Related Patient Groups (incumbents will be skilled in the care of the following patient groups)

      • X Does not apply _____ Adolescence (13-17 years) ____ All age groups _____ Infants (0-1 year) _____ Geriatric (65+ years) _____ Pediatric/Early Childhood (1-12 years) _____ Adult (18-64 years)