Patient Access Coordinator

Merrimack Health; Methuen (MA); On-site; USD 25,000 - 37,000; Full time

Job summary

Merrimack Health in Methuen, MA is seeking an admissions clerk to arrange for efficient admission of inpatients and registration for hospital outpatient testing or procedures.

The role requires interviewing incoming patients, entering information in the computer, and communicating policies. Excellent communication and customer service are essential; ability to work under pressure and be flexible is valued.

Qualifications

• Education: High school graduate or equivalent.
• Experience: Previous experience with medical terminology.

Responsibilities

• Arranges for efficient admission of inpatients and registration for hospital-based outpatient testing or procedures.
• Interviews incoming patients or representatives and enters information required for admission into the computer database.
• Ensures patient information is collected and patients are aware of hospital policies and procedures.
• Distributes appropriate information to ancillary departments.
• Participates in performance improvement and CQI activities.
• Demonstrates excellent communication and customer service skills.
• Treats patients and families professionally with respect and dignity.

Skills

Excellent communication

Customer service

Professional conduct

Education

High school diploma or equivalent

Job description

40 , 8:00am - 4:30pm

Scheduled Hours per Week: 40

Salary Range: $17.92 - $26.63

Position Summary

Arranges for the efficient and orderly admission of inpatients and registration of individuals who have hospital-based outpatient testing or procedures.

Responsibilities

• Ensures that patient information is collected and that patients are aware of hospital policies and procedures.
• Interviews incoming patients or representatives and enters information required for admission into the computer database.
• Distributes appropriate information to ancillary departments.
• Participates in performance improvement and CQI activities.
• Excellent communication skills and the ability to deal with individuals at all levels.
• Excellent customer service skills are required.
• Treats patients/families professionally, with respect and dignity
• Demonstrates the ability to be flexible, organized and function under stressful situations.
• Performs other related duties as assigned.

The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work assignments that may be inherent in the job.

Qualifications

• Education: High school graduate or equivalent.
• Experience: Previous experience with medical terminology