Patient Access Coordinator

Merrimack Health; Haverhill (MA); On-site; USD 38,000 - 52,000; Full time

Job summary

Merrimack Health in Massachusetts seeks an Admissions Clerk to coordinate admission for inpatients and registration for hospital-based outpatient testing or procedures. The role focuses on collecting patient information, explaining policies, and ensuring accurate data entry into the hospital system.

The ideal candidate has a high school diploma, experience with medical terminology, and strong communication and customer service skills to handle busy workloads professionally.

Qualifications

• High school diploma or equivalent.
• Experience with medical terminology.

Responsibilities

• Arranges for efficient admission of inpatients and registration for outpatient testing or procedures.
• Collects patient information and informs patients of hospital policies.
• Interviews incoming patients or representatives and enters admission data.
• Distributes information to ancillary departments.
• Participates in performance improvement activities.
• Demonstrates excellent communication and customer service skills.
• Treats patients and families with respect and professionalism.
• Stays organized and flexible under stress.
• Performs other related duties as assigned.

Skills

Communication skills

Customer service

Data entry

Interviews patients

Education

High school diploma or equivalent

Job description

Arranges for the efficient and orderly admission of inpatients and registration of individuals who have hospital-based outpatient testing or procedures.

Responsibilities:

• Ensures that patient information is collected and that patients are aware of hospital policies and procedures.
• Interviews incoming patients or representatives and enters information required for admission into the computer database.
• Distributes appropriate information to ancillary departments.
• Participates in performance improvement and CQI activities.
• Excellent communication skills and the ability to deal with individuals at all levels.
• Excellent customer service skills are required.
• Treats patients/families professionally, with respect and dignity
• Demonstrates the ability to be flexible, organized and function under stressful situations.
• Performs other related duties as assigned.

The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work assignments that may be inherent in the job.

Qualifications:

• Education: High school graduate or equivalent.
• Experience: Previous experience with medical terminology