Patient Access Coordinator

Geisinger; Port Matilda (Centre County); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Healthcare benefits from day one

Vision and dental coverage

Domestic partner benefits

Job summary

Geisinger is seeking a front line support professional to greet and register patients, support check-out, and schedule appointments. The role emphasizes accurate demographics, insurance verification, and clear communication with patients about financial obligations.

Responsibilities include processing registrations, coordinating follow-ups, and maintaining HIPAA compliance while delivering quality administrative support in a healthcare setting.

Qualifications

• High school diploma or GED required.
• Minimum 1 year related work experience preferred.
• Front line patient registration and scheduling experience.

Responsibilities

• Check in patients and verify demographics.
• Manage patient wait times and communicate updates.
• Read and interpret insurance responses.
• Explain financial obligations and collect payments.
• Schedule follow-up appointments and referrals.
• Maintain HIPAA confidentiality and proper documentation.

Skills

Front desk operations

Customer service

HIPAA compliance

Education

High School Diploma or GED

Tools

Medical office software

Job description

Geisinger is seeking a front line support professional to greet and register patients, support check-out, and schedule appointments. The role emphasizes accurate demographics, insurance verification, and clear communication with patients about financial obligations.

Responsibilities include processing registrations, coordinating follow-ups, and maintaining HIPAA compliance while delivering quality administrative support in a healthcare setting.