Patient Access Coordinator

Merrimack Health; Haverhill (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

Merrimack Health in Massachusetts seeks an Admissions Clerk to arrange for the efficient inpatient admissions and register individuals undergoing hospital-based outpatient testing or procedures. You will interview patients and input admission data into the computer system.

Strong communication and customer service skills are essential. You will work with multiple departments, maintain patient privacy, and support performance improvement initiatives in a busy hospital environment.

Qualifications

• High school diploma or equivalent required.
• Experience with medical terminology preferred.

Responsibilities

• Interview incoming patients or representatives and enter admission information into the computer database.
• Ensure that patient information is collected and that patients are aware of hospital policies and procedures.
• Distribute appropriate information to ancillary departments.
• Participate in performance improvement and CQI activities.
• Excellent communication skills and the ability to deal with individuals at all levels.
• Excellent customer service skills are required.
• Treats patients/families professionally, with respect and dignity.
• Demonstrates the ability to be flexible, organized and function under stressful situations.
• Performs other related duties as assigned.

Skills

Communication skills

Customer service

Professionalism

Flexibility

Organization

Stress management

Education

High school diploma

Job description

Arranges for the efficient and orderly admission of inpatients and registration of individuals who have hospital-based outpatient testing or procedures.

Responsibilities:

• Ensures that patient information is collected and that patients are aware of hospital policies and procedures.
• Interviews incoming patients or representatives and enters information required for admission into the computer database.
• Distributes appropriate information to ancillary departments.
• Participates in performance improvement and CQI activities.
• Excellent communication skills and the ability to deal with individuals at all levels.
• Excellent customer service skills are required.
• Treats patients/families professionally, with respect and dignity
• Demonstrates the ability to be flexible, organized and function under stressful situations.
• Performs other related duties as assigned.

The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work assignments that may be inherent in the job.

Qualifications:

• Education: High school graduate or equivalent.
• Experience: Previous experience with medical terminology