Patient Access Coordinator

BHS; Lexington (KY); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Retirement with Company Match

Generous Paid Time Off

Short/Long Term Disability

Job summary

Baptist Health BHMG Pain Management seeks a Patient Access Representative to greet patients, verify demographics and insurance, register patients, and coordinate appointments. You will assist with patient payments and financial counseling as needed, ensuring smooth patient flow and accurate records.

The role requires strong clerical skills and excellent customer service, with experience in a medical office preferred.

Qualifications

• High school diploma or equivalent required.
• Clerical experience in a medical office setting preferred.
• Other education preferred.

Responsibilities

• Greet patients and visitors and verify demographic and insurance information.
• Register patients and obtain necessary signatures; schedule appointments and manage patient flow.
• Handle switchboard, patient payments, and medical records management with accuracy.

Skills

Customer service

Clerical skills

Accuracy

Education

High school diploma or equivalent

Other education preferred

Tools

Computer skills

Job description

Summary

Job Description:

BHMG Pain Management

Job Description:

Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, greeting patients and visitors; verifying patients’ demographic and insurance information; registering patients; obtaining necessary signatures; determining patients’ out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Benefits Include:

• Health, Vision, and Dental Insurance
• Retirement with Company Match
• Generous Paid Time Off (Including Maternity/Paternity Leave)
• Short/Long Term Disability

Baptist Health is an Equal Employment Opportunity employer.