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Baptist Health BHMG Primary Care in Lawrenceburg, KY is seeking a Patient Access Representative to greet patients, verify demographics and insurance, register patients, obtain signatures, and assist with financial counseling. Responsibilities include scheduling appointments, ensuring smooth patient flow, handling switchboard duties, and managing medical records with accuracy and fiduciary responsibility.
A high school diploma is required; computer skills are essential; healthcare office
BHMG Primary Care
Lawrenceburg, KY
Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, greeting patients and visitors; verifying patients' demographic and insurance information; registering patients; obtaining necessary signatures; determining patients' out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.
Baptist Health is an Equal Employment Opportunity employer.