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Baptist Health Beaumont Internal Medicine is seeking a Patient Access Representative to perform front office duties in a medical practice setting in Lexington, KY. Responsibilities include greeting patients, verifying demographics and insurance, and registering patients while handling payments and scheduling, with emphasis on accuracy and fiduciary responsibility.
Candidate should have a high school diploma (or equivalent) and computer skills; clerical experience in a medical office is
Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, greeting patients and visitors; verifying patients' demographic and insurance information; registering patients; obtaining necessary signatures; determining patients' out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.
Baptist Health is an Equal Employment Opportunity employer.