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Baptist Health is seeking a Patient Access Representative for BHMG Ob/Gyn in Lexington to handle front-office duties and patient flow. You will greet patients, verify demographics and insurance, register patients, collect payments, and coordinate schedules in a fast-paced medical office.
Responsibilities include managing signatures, providing financial counseling as appropriate, and supporting medical records and switchboard operations to ensure smooth patient experiences at the OB/Gyn practice.
Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, greeting patients and visitors; verifying patients' demographic and insurance information; registering patients; obtaining necessary signatures; determining patients' out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.
Baptist Health is an Equal Employment Opportunity employer.