Patient Access Coordinator

Kyeatright; Crestwood (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Health Medical Group in Crestwood, KY is seeking a Patient Access Coordinator to deliver welcoming, accurate registration and insurance verification services in a fast-paced Primary Care setting.

You will register patients, verify benefits, discuss financial responsibilities, and collect co-pays while maintaining precise records. This role requires strong communication, multitasking, and a patient-first approach, with opportunities for team growth.

Qualifications

• High school diploma or equivalent is required.
• Previous medical office or healthcare experience preferred.
• Strong knowledge of medical terminology is important.
• Proficient computer and data entry skills are necessary.
• Excellent communication and interpersonal abilities are essential.

Responsibilities

• Welcome patients in person and by phone with a warm, professional demeanor.
• Register patients by collecting accurate demographic, insurance, and visit information.
• Verify insurance eligibility and patient benefits prior to appointments.
• Pre-register patients and clearly explain insurance coverage and financial responsibilities.
• Calculate patient responsibility estimates and collect co-pays at the point of service.
• Maintain accurate patient records and update information as needed.
• Utilize registration software to support efficient office operations.
• Ensure compliance with state, federal, and organizational regulations.
• Complete ongoing education as required and support team with administrative duties.

Skills

Medical terminology

Data entry

Customer service

Communication

Multitasking

Education

High school diploma

Tools

Registration software

Job description

Patient Access Coordinator### Patient Access CoordinatorApply: Crestwood, KY: Full time: Posted Today: R26108922**Summary****Job Description:**# Patient Access Coordinator –Primary Care**Baptist Health Medical Group** **Crestwood, KY | Full-Time | First Shift** ## **Be the First Smile Our Patients See**Do you enjoy helping others and creating exceptional first impressions? Baptist Health Medical Group is looking for a friendly, organized, and customer-focused **Patient Access Coordinator** to join our Primary Care team in the Louisville area. As a Patient Access Coordinator, you’ll play a vital role in ensuring patients have a smooth and welcoming experience from the moment they arrive or call our office. If you’re passionate about customer service, thrive in a fast-paced healthcare environment, and enjoy working as part of a collaborative team, we’d love to meet you. ## **What You’ll Do**In this role, you will:* Welcome patients and provide outstanding customer service in person and over the phone.* Register patients accurately by collecting demographic, insurance, and visit information.* Verify insurance eligibility, Medicare compliance, and patient benefits before appointments.* Pre-register patients and discuss insurance benefits and financial responsibilities with confidence and compassion.* Calculate patient responsibility estimates and collect point-of-service payments while explaining payment expectations and available payment options.* Maintain accurate patient records and update information as needed.* Utilize patient access and registration software to support efficient office operations.* Ensure compliance with state, federal, and organizational regulations related to patient access services.* Complete ongoing education and training requirements.* Support the team by performing additional administrative duties as needed. ## **What We’re Looking For****Qualifications:*** High school diploma or equivalent required.* Previous experience in a medical office or healthcare setting.* Knowledge of medical terminology.* Strong computer and data entry skills.* Excellent communication and interpersonal skills.* Ability to multitask while maintaining accuracy and attention to detail.* A positive attitude and commitment to delivering exceptional patient care. ## **Why Join Baptist Health Medical Group?**At Baptist Health Medical Group, our team members are at the heart of everything we do. We are committed to providing compassionate, high-quality care while fostering a supportive and collaborative work environment where employees can grow professionally.If you’re looking for a rewarding career where you can make a meaningful difference in patients’ lives every day, apply today and become part of a team dedicated to excellence in healcare.### *If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!*### Baptist Health is an *Equal Employment Opportunity* employer.