Patient Access Concierge: Warm Welcome & Check-In

LCMC Health; New Orleans (LA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Deliver care with heart

Make patients smile

Care with compassion

Be honest and real

Job summary

LCMC Health in New Orleans seeks a Patient Access Associate to welcome patients and visitors, assist with scheduling, registration, and check-in while ensuring information is accurate, confidential, and handled with care.

You will collaborate with clinical and administrative teams to keep operations smooth and contribute to a respectful, efficient, patient-focused environment within the hospital.

Qualifications

• High school diploma or GED required; 2 years of work experience considered
• Strong customer service and communication skills expected
• Empathy, professionalism, and attention to detail are essential

Responsibilities

• Greet patients and visitors in person and by phone
• Schedule appointments and manage check-in processes
• Register patients and verify insurance and demographic information
• Scan and maintain required documentation
• Explain financial responsibilities and collect payments when appropriate

Skills

Customer service

Communication

Empathy

Attention to detail

Healthcare experience

Education

High School Diploma/GED

2 years work experience

Job description

LCMC Health in New Orleans seeks a Patient Access Associate to welcome patients and visitors, assist with scheduling, registration, and check-in while ensuring information is accurate, confidential, and handled with care.

You will collaborate with clinical and administrative teams to keep operations smooth and contribute to a respectful, efficient, patient-focused environment within the hospital.