Patient Access Concierge: Registration & Check-In

Stormont Vail Health; Topeka (KS); On-site; USD 20,664,000 - 26,174,000; Part time

Job summary

Stormont Vail Health in Topeka, KS is seeking a Registrar for Patient Registration to welcome patients, collect demographic and insurance information, and guide them through the visit check-in process.

The role emphasizes accuracy, privacy, and friendly service, with responsibilities including eligibility verification, documenting signatures, and coordinating with clinical areas to ensure smooth patient flow.

Qualifications

• High School Diploma or GED required.
• 1 year experience in customer service.
• Experience in a healthcare setting preferred.
• Knowledge of patient rights and HIPAA guidelines.

Responsibilities

• Provide excellent customer service to patients and visitors.
• Register patients with demographic, insurance, and visit information.
• Complete check-in and admission functions for service area.
• Explain and collect signatures on required documents.
• Perform real-time eligibility insurance verification.
• Maintain confidentiality according to Stormont Vail policies.

Skills

Patient Rights

HIPAA

Medicare Secondary Payer

Problem solving

Medical terminology

Education

High School Diploma / GED

Job description

Stormont Vail Health in Topeka, KS is seeking a Registrar for Patient Registration to welcome patients, collect demographic and insurance information, and guide them through the visit check-in process.

The role emphasizes accuracy, privacy, and friendly service, with responsibilities including eligibility verification, documenting signatures, and coordinating with clinical areas to ensure smooth patient flow.