Patient Access Registrar I

Community Health Center of Southeast Kansas Inc; Bartlesville (OK); On-site; USD 31,000 - 42,000; Full time

Job summary

Community Health Center of Southeast Kansas is seeking a Registration Clerk to support clinical services by ensuring accurate patient demographics, insurance data, and timely entry at check-in and check-out. The role emphasizes friendly customer service, coordinating patient flow, verifying coverage, collecting payments, and guiding patients to financial assistance and clinic resources across sites.

This position may work at multiple service lines and requires excellent confidentiality and basic

Qualifications

• High School diploma or equivalent.
• Experience in clinic, healthcare setting, or call setting preferred.
• Complete Registration Clerk I competency checklist within 6 months of hire.
• Complete MOAB De-escalation training within 6 months of hire.
• Basic Life Support (BLS) through American Heart Association within 90 days of hire.

Responsibilities

• Provides exceptional customer service during patient check-in/out and scheduling.
• Oversee waiting area, coordinate patient flow, report issues to Practice Management.
• Obtain required patient consents and updated demographic information; maintain accuracy of records.
• Verify insurance coverage, identify co-pays, and collect information to prevent denials.
• Collect and process patient payments; ensure accurate posting and reconciliation.
• Discuss financial assistance options and process applications.
• Connect patients with clinic resources (translation, benefits, engagement services).
• Follow opening/closing procedures and secure the building.
• If working in Behavioral Health Registration, add behavioral case managers to all appointments.

Skills

Customer service

Communication

Computer literacy

HIPAA compliance

Interpersonal skills

Emergency response

Mathematics

Education

High School diploma or equivalent

Tools

Microsoft Office

Electronic health record software

Job description

Community Health Center of Southeast Kansas is seeking a Registration Clerk to support clinical services by ensuring accurate patient demographics, insurance data, and timely entry at check-in and check-out. The role emphasizes friendly customer service, coordinating patient flow, verifying coverage, collecting payments, and guiding patients to financial assistance and clinic resources across sites.

This position may work at multiple service lines and requires excellent confidentiality and basic