Patient Access Concierge – Front Desk Clerk

SUNY Upstate Medical University; City of Syracuse (NY); On-site; USD 33,000 - 41,000; Full time

Job summary

University Hospital in Syracuse is seeking a Hospital Patient Services Clerk 1 to greet patients, families, and visitors in the main lobby and issue visitor badges. The role requires accurate demographic and insurance data entry into EPIC, patient privacy, and strong multitasking in a busy environment.

You will support the department with assignments such as moving patient bracelets, directing guests, and assisting with training.

Qualifications

• One year full-time clerical, secretarial or patient care experience in a healthcare setting.

Responsibilities

• Greet patients and visitors and issue badges.
• Enter demographic and insurance data into EPIC.
• Obtain signatures, distribute forms and patient cards, and attach bracelets.
• Maintain patient confidentiality and provide directions to patients.
• Escort patients in wheelchairs to appointments as needed.
• Assist with filing and training of new employees.

Skills

Clerical experience

Job description

University Hospital in Syracuse is seeking a Hospital Patient Services Clerk 1 to greet patients, families, and visitors in the main lobby and issue visitor badges. The role requires accurate demographic and insurance data entry into EPIC, patient privacy, and strong multitasking in a busy environment.

You will support the department with assignments such as moving patient bracelets, directing guests, and assisting with training.